Requesting a Copy of the User Certificate

To request a copy of your certificate:

1. Launch the Server Studio JE.
2. In the User Profile Loader dialog box press Create New Profile button. The New User Profile dialog box will open.
3. Press the Request Certificate button. The Registration Wizard will open.
4. In the Registration Wizard choose the Request Certificate COPY radio button and press Next button.
5. Enter the e-mail account, which you have used for the original certificate.
6. If your workstation has a direct Internet connection the wizard will attempt to connect to the SAMS and the user certificate file will be e-mailed to you. If your workstation does not have Internet connection or it is behind a firewall, the certificate request file will be saved under \register subdirectory and you should e-mail this file as an attachment to register@serverstudio.com
7. After you receive the certificate file from the SAMS, place this file into \register subdirectory under Server Studio JE directory.